The Synovus Financial Corporation, which used to be called the Columbus Bank and Trust Company, is a financial services company with about $45 billion in assets. It is currently based in Columbus, Georgia.
Synovus provides commercial and retail banking in addition to investment and mortgage services in some US states. Synovus values its customers, so it made their banking experience more convenient by offering the Synovus Mobile Banking app.
Learn more about the Synovus Mobile Banking app and its features below. Discover how I use the Synovus Mobile Banking app to apply for a loan. Check also how to install the Synovus Mobile Banking app on your mobile phone.
- Discovering Synovus
- Reading My Synovus Mobile Banking App’s Privacy Policy
- Enrolling a New Mobile Banking Account on the App
- Managing My Synovus Accounts on the App
- Transferring Funds Between Synovus Accounts on the App
- Paying Bills Through the My Synovus Mobile Banking App
Discovering Synovus
Synovus has 249 branches and 335 ATMs in Georgia, Alabama, South Carolina, Florida, and Tennessee. They offer business and retail banking as well as investment and mortgage services for their customers to ensure they have access to banking products and financial solutions.
Synovus Bank is a full-service financial services company that is proud to help families, individuals, and businesses in the Southeast with their banking needs. The banking institution has a long-standing history of helping its customers since it was founded in 1888.
Through its family of companies, which includes commercial and retail banking, mortgages, and investments, they are committed to building long-term relationships and giving responsive, caring service.
The financial services institution wants its banking products and financial solutions to be easily accessible to its customers. Thus, Synovus launched the My Synovus Mobile Banking app in October 2011 to make all the products and services at customers’ fingertips.
Installing the My Synovus Mobile Banking App
To improve its customers’ banking experience, the banking institution released its mobile banking app. It aims to make banking convenient and secure from anywhere and anytime they want.
The My Synovus Mobile Banking app is free on the Google Play Store and the Apple App Store. No in-app purchase items or premium subscriptions are available on the My Synovus Mobile Banking app.
It is mentioned that the My Synovus Mobile Banking app works best on devices running on AndroidOS 6.0 and up and iOS 12.0 or later.
Reading My Synovus Mobile Banking App’s Privacy Policy
Before I decided to install the My Synovus Mobile Banking app, I wanted to be reassured of my safety online. I wanted to know how the app intends to protect its users’ privacy from potential threats, especially since there is personal information being shared.
Synovus clearly stated in its Privacy Policy that they value its customers’ privacy. Its Privacy Policy explains how it collects, shares, and uses the users’ information. I liked how Synovus tried to explain everything in a simple and concise manner so that we could understand better.
The bank enumerated the personal information it collects, like name, telephone, fax, mobile numbers, email address, Social Security Number, postal address, login credential, and account numbers.
In addition, the My Synovus Mobile Banking app mentioned how and when it shares the collected personal information. The data collection and sharing are primarily meant to deliver service and improve the service of the app.
Starting with the My Synovus Mobile Banking App
When I installed the My Synovus Mobile Banking app, it welcomed me with its login page. It asks all existing users to simply sign in by providing their duly registered username and password. There is also an option where they can save their username for easy login access in the future.
I can also find a bank location because the My Synovus Mobile Banking app helps me look for the nearest branch or ATM.
The My Synovus Mobile Banking app also provides the bank’s contact information, so I can easily reach the bank or its customer support if I have questions or concerns. Lastly, the My Synovus Mobile Banking app laid out its Privacy Policy.
Enrolling a New Mobile Banking Account on the App
Since I was a new user, the app has the option for customers like me. I needed to tap the “First time logging in” option, which led me to the self-enrollment page. I needed to provide my personal information, including my bank details.
First, the My Synovus Mobile Banking app asked for my primary billing account: deposit, loan, or credit card. Then, I had to provide the account number of the chosen Synovus account.
The My Synovus Mobile Banking app asked for my first name, last name, date of birth, phone number, and the last five digits of my SSN. The personal information will be used to verify my account if it matches the bank’s records.
Once the bank confirms my identity and records, the My Synovus Mobile Banking app lets me register for mobile banking. This time, I could create my unique username and password to log in on the My Synovus Mobile Banking app.
Secured Mobile Banking on the App
To prove that the My Synovus Mobile Banking app values our privacy, it provides several security features to ensure that we are the only ones who can access our respective accounts. Synovus is proud of its improved security with multifactor authentication on the app.
I set up my phone’s fingerprint recognition to sign in quickly and securely. I do not have to type my registered username and password again and again manually. There is also the security question that I can set up after sign-in on the app.
I liked that security question feature because it allowed me to create a customized question, which only I know the answer to. The My Synovus Mobile Banking app requires a one-time passcode for first-time logins or logins on unknown devices.
Managing My Synovus Accounts on the App
One of the primary goals of the My Synovus Mobile Banking app is to make banking more convenient for its customers. With the help of the My Synovus Mobile Banking app, I can enjoy any of the bank’s products with just a few fingertips.
The My Synovus Mobile Banking app supports simple account management to ensure that I am on top of everything happening on my Synovus accounts. It lets me review all the activity and balances in my checking, savings, loan, and credit card accounts on Synovus.
Through these reviews, I can check all the transactions made on my account to know where my money went. It helps me track all my spending and saving in the past months.
Moreover, the activity reviews will allow me to assess if any unauthorized transactions are made with my accounts so that I can immediately report them to the bank. It also helps me remember all the transactions I made in the last week, month, and even year.
Checking My Balances Instantly on the App
Interestingly, the My Synovus Mobile Banking app offers an Instant Balance feature. This feature lets me quickly view my Synovus account balances without logging in on the My Synovus Mobile Banking app.
I only need to open the My Synovus Mobile Banking app and click the “Instant Balance” button. I can only enjoy the My Synovus Mobile Banking app’s Instant Balance feature if I enable the option on the Settings menu.
Transferring Funds Between Synovus Accounts on the App
Like any other mobile banking app, the My Synovus Mobile Banking app lets me transfer money to anyone anytime and anywhere.
I do not need to visit a Synovus bank branch to manually deposit or transfer funds as the app lets me do it easily.
First, the My Synovus Mobile Banking app supports moving funds quickly and securely between my accounts.
I find this greatly convenient, especially for my credit card account, to make sure I can pay the due on time.
Sending and Receiving Money Through the App
Aside from transferring funds between my accounts, I can also pay people by transferring money through the My Synovus Mobile Banking app.
The app lets me send and receive money securely from my friends and family with Popmoney by using only an email address or phone number.
Paying Bills Through the My Synovus Mobile Banking App
The My Synovus Mobile Banking app proves to provide convenience by allowing me to pay bills online.
I like that it is possible to schedule, edit, or cancel payments to companies. I will not miss out on any due because the My Synovus Mobile Banking app lets me schedule my payments.
My Synovus Mobile Banking will automatically send the payment based on the set schedule. The My Synovus Mobile Banking app also allows me to save all the recipients or companies of my bills for easy access the next time I need to pay.
Moreover, the app lets me view all eBills, which means I can set up companies to send me an eBill instead. The My Synovus Mobile Banking app automatically identifies the information about the company through eBills, so I do not have to manually type them.
Depositing Checks via the My Synovus Mobile Banking App
One of the most interesting features of the My Synovus Mobile Banking app is its mobile deck deposit. It allows me to use my camera to deposit checks. I only need to scan the check using my phone’s camera.
The My Synovus Mobile Banking app asks me to ensure that there is good lighting when I scan the check to ensure that all the details will be properly captured and seen.
Conclusion
The My Synovus Mobile Banking app ensures that its customers will have a convenient and secure mobile banking experience by providing the following features: account management, funds transfer, bill payment online, mobile check deposits, etc.
